Warranty
Warranty Coverage
Kabolite provides this warranty for the all Kabolite-branded hydraulic RC Construction Vehicle Models to the original purchaser under the following terms:
- Covered Items:
This warranty covers production defects in materials and workmanship of the Product.
- Help and Remedies:
Upon verification of a valid warranty claim, we will, at our discretion, repair or replace the defective Product. We provide quality assistance to fix any issues you may face with the product, just directly Contact Us . There are various contact options at your disposal. Be assured, our dedication to swift service guarantees a response within 24 hrs through any of the provided contact details. Our team of Engineers, Technicians, and Customer Service representatives are readily accessible to help you with any challenges you may encounter, including malfunctions and accessory procurement. We also offer assistance in troubleshooting and identifying optimal solutions to all of your inquiries.
- Exclusions:
The warranty DOES NOT COVER damages caused by reckless misuse, accidents, alteration, any mishandling or unauthorized repairs and upgrades. Normal wear and tear are also excluded.
- Claim Process:
In the event of a covered defect, contact our Customer Service at [Customer Service Email/Phone]. You may be required to provide the proof of purchase, including order number, transaction ID, and supplementary visual documentation such as pictures and videos of the product at once.Your cooperation in providing comprehensive details ensures an efficient and effective claims process.
- Limitations:
Our liability under this warranty is limited to the repair or replacement of the Product materials. We are not liable for any consequential or incidental damages.
By purchasing our Product, you agree to abide by the terms of this warranty. For any queries or to initiate a warranty claim, please contact our Customer Service.